Dead RED Rocket card? Not so fast...try this first.

Every now and then we get PCI cards that go dead. Blackmagic, AJA, Sonnet--none of them are immune to things like broken capacitors from heavy handed freight companies or electrostatic shock.

So, if your RED Rocket card suddenly doesn't work--try this first:

1. Remove the RED Rocket and flip the #8 DIP switch on. (See picture)

2. Once the #8 DIP switch has been flipped on, put the card back into your machine then run the Driver then Firmware upgrades. http://www.red.com/support/8/release_history

3. After they are installed, remove the RED Rocket and flip the #8 Dip switch back to off and put the RED Rocket back into the system.

This is a good first step before RMA'ing the card back for replacement.