Monday, November 8, 2010

Dead RED Rocket card? Not so fast...try this first.

Every now and then we get PCI cards that go dead. Blackmagic, AJA, Sonnet--none of them are immune to things like broken capacitors from heavy handed freight companies or electrostatic shock.

So, if your RED Rocket card suddenly doesn't work--try this first:

1. Remove the RED Rocket and flip the #8 DIP switch on. (See picture)

2. Once the #8 DIP switch has been flipped on, put the card back into your machine then run the Driver then Firmware upgrades.

3. After they are installed, remove the RED Rocket and flip the #8 Dip switch back to off and put the RED Rocket back into the system.

This is a good first step before RMA'ing the card back for replacement.